Using the service
By using Dentix you agree to these terms. A practice account must be created by an authorized representative using accurate details. Patients may use a practice booking link without creating a staff account.
Accounts and permissions
Use a separate account for each staff member and protect credentials, verification and tracking codes. Practice administrators are responsible for assigning and reviewing permissions, removing access for departing staff and reporting suspected unauthorized access.
Records and clinical decisions
The practice remains responsible for record accuracy, the right to enter data, required permissions and clinical decisions. Dentix is a workflow tool, not a medical provider or emergency service. AI responses may be incomplete or incorrect and require review; they do not replace a dentist’s judgment.
Appointments and online booking
Booking displays choices and availability supplied by the practice. A recorded appointment does not guarantee treatment will start at that exact minute; queue status and waiting estimates can change. Contact the practice to change or cancel an appointment or ask about treatment fees and attendance policies. Patient treatment fees are separate from the practice’s Dentix subscription.
Trial, subscription and payment
Registration and the free trial require no card or payment, and creating an account alone does not authorize a charge. Trial duration, features, usage limits, the full plan price and the monthly or yearly billing cycle are shown before you confirm a paid subscription.
By accepting these terms, you agree that when you activate a paid subscription by card, your selected payment provider, such as Kashier, securely saves the card for automatic renewal at the full plan price and chosen billing cycle shown before payment. Dentix does not store the full card number or security code; it keeps the card reference and payment agreement to manage renewal.
You can cancel future renewals from the subscription page before the renewal date. Renewal requires provider support, a valid card and an active provider payment agreement, and remains within the agreement's amount, frequency and expiry limits; a new payment may be required if renewal cannot proceed. Cancelling renewal does not automatically refund previous payments. Refund requests are reviewed against the offer terms and applicable obligations; contact support for help.
Acceptable use
Do not create fake bookings, upload malicious content, access another practice’s data or bypass permissions and usage limits. Service access may be restricted for abuse, security risks or expired entitlement.
Availability and ending use
Maintenance, faults or external provider outages may interrupt service. Keep a fallback procedure for practice operations. Before ending use, coordinate data export, retention and deletion with support; subscription expiry does not automatically delete records. This page does not guarantee uninterrupted availability or recovery of every file.
Updates and support
Changes are published on this page. For account or billing questions and disputes, contact support@dent-ix.app. These terms do not remove mandatory rights under applicable law.